• How Do We Work?
    • Order
      Simply browse and add items to your cart! If you see an item you like on our web and it is out of stock, feel free to drop us an email at enquiry@chingiapsoon.com for us to check on future stock availability.
    • Stock Check
      Due to the large variety of items we carry, we may have some items out of stock and yet to be updated on our website. Hence, we will run through a check to make sure your item(s) is/are available when we receive your order. This process may take 1~2 working days.
    • Payment
      Paypal/credit cards are accepted upon checkout. For bank transfer, please take note that payment has to be made within 24 HOURS of receiving the purchase order, otherwise order(s) will NOT be processed.
    • Delivery
      Once your item(s) is/are ready and payment has be made, we will get in touch with you and arrange for delivery.
  • Order Enquiries
    • How long does an order takes to process?
      Orders will be processed within 1-3 working days. It is strongly advisable for customers to place an order 1 week in advance to avoid any disappointment.
    • My item(s) is/are not available!
      If the desired item(s) is/are out of stock, you may opt to wait for the stock arrival or change it to another item available on our web. In the event that you wish to cancel the item(s), we will make a refund to you accordingly.
    • How do I amend my order?
      You may amend your order within 24 hours upon submitting. Kindly email us at enquiry@chingiapsoon.com or call us at +65 2970075 for assistance.
    • Cancellation of order
      All cancellations have to be made within 24 hours upon submitting an order. Kindly email us at enquiry@chingiapsoon.com or call us at +65 2970075 for assistance.
    • Urgent Orders
      For urgent orders, please contact us at +65 2970075.
  • Payment Methods

    We accept the following payment methods:

    1. Paypal / Credit Cards

    2. Bank Transfer

  • Delivery
    • Delivery Charges

      *updating in process*
    • Self-Collection
      Yes! You may opt to do a self-collection at our retail store. However, please allow 1-2 working days for us to prepare your order. For same day collection, kindly contact our staff for futher assistance.

      Self-collection is available at:
      Chin Giap Soon
      2 Serangoon Road, The Verge #05-06/7/8
      Singapore 218227
      10am - 7pm
      Monday - Saturday (Closed on Sundays/Public Holidays)

    • International Shipping
      We are sorry to say that we do not offer international shipping at the moment.
  • Exchange / Refund
    • Are we able to do an exchange?

      ​*updating in process*

    • Refund
      Item(s) sold is/are strictly non-refundable.
  • Bulk Orders

    For bulk purchases, kindly drop us an email at enquiry@chingiapsoon.com or call us at +65 62970075.